Mon Bijou™ Ordering Information
Ordering
Mon Bijou™ sells to individuals and stores.
In order to purchase from our website, you will need to fill out a "client registration form". Once you have filled out the form, we will review it and respond with your authorization to purchase. This process takes two business days. If you have any questions, please feel free to contact us at 818-706-2857 or by email at info @ monbijouusa.com.
Special Orders
We invite companies and organization to contact us regarding their special order needs. You can call us at 818-706-2857 or email us at info @ monbijouusa.com.
Ordering Policy
- With Mon Bijou™ you relax, our hand made jewelry has a 100% guarantee.
- We repair. We exchange. We replace.
- If you have a problem, you never have to call us to ask for an authorization. Just send us the piece back with a note for what you need to be done.
- Each jewel comes with our little card explaining our goal. If you do not desire the card please let us know when you order.
- We also can send you a “Mon Bijou™” metal sign. Please let us know if you would like one when you order.
- Because our clientele is the heart of our business we want to establish an excellent relationship with you, the human factor is very important in our business. We also appreciate any input from you to help us to better serve you.
- At the end of each year we will disclose on our web site the amount of money that we were able to donate to “Pablo’s friends foundation”.
Refunds
If for any reason you are not completely satisfied with your Mon Bijou order, we offer an exchange or refund within 14 days of purchase.
A full refund of the purchase price, minus the original shipping charge will be given to you within 10 days of our receiving your returned product. Refund will be credited to the same form of payment used in your original purchase and an email notification will be sent to you.
Please contact us at 818-706-2857, or email Sales. We will promptly resolve any issues to make you completely satisfied. Please have your order number available when you call.
Mon Bijou™ is a team - every person at Mon Bijou™ is involved in our project.
And do not forget, when your clients buy Mon Bijou™
They are beautiful inside out.